Privacy Policy

1. Introduction

We Dip LLC ("We Dip," "we," "us" or "our") respects your privacy. This Privacy Policy explains what information we collect when you visit wedipllc.com (the "Site") or use our freight transportation and logistics services (the "Services"), how we use it, and the choices you have.

2. Information We Collect

Information you provide

• Contact details such as name, company name, email address, phone number and mailing address.
• Shipment details such as pickup and delivery locations, freight description, weight, dimensions, dates and special handling requirements.
• Billing information needed to invoice and collect payment.
• Anything else you send us by form, email or phone.

Information collected automatically

• Device and usage data such as IP address, browser type, pages viewed, referring pages and time on site.
• Cookies and similar technologies (see Section 5).

3. How We Use Information

• To prepare quotes, book, dispatch, track and deliver shipments.
• To communicate with you about quotes, shipments, invoices and support requests.
• To process payments and maintain business records.
• To improve our Site, Services and customer experience.
• To measure the performance of our advertising.
• To comply with legal, regulatory and safety obligations, and to protect our rights.

4. How We Share Information

We do not sell your personal information. We share it only as needed to provide the Services or as required by law, including with:

• Carriers, drivers and logistics partners who handle your shipment, limited to the pickup, delivery and contact details they need.
• Service providers such as website hosting, email, form processing, payment processing, analytics and accounting providers, who are bound to protect your information.
• Legal and safety authorities when required by law, subpoena or regulation, or to protect the rights, property or safety of We Dip, our customers or others.
• Business transfers in connection with a merger, acquisition or sale of assets.

5. Cookies & Analytics

The Site may use cookies and similar tools, including services such as Google Analytics and advertising platforms such as Google Ads, to understand how visitors use the Site and to measure ad performance. You can block or delete cookies through your browser settings, and you can opt out of Google Analytics using Google's browser add-on. Blocking cookies may affect some Site features.

6. Communications

If you contact us or request a quote, we may reply by email or phone about your request and shipment. We will only send marketing messages where permitted by law, and every marketing email includes a way to unsubscribe. If you opt in to text messages, message and data rates may apply and you can reply STOP to opt out at any time.

7. Data Retention & Security

We keep personal information as long as needed to provide the Services, maintain shipping and financial records, resolve disputes and meet legal requirements. We use reasonable administrative, technical and physical safeguards to protect your information. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

8. Your Privacy Rights

Depending on where you live, you may have the right to request access to, correction of, or deletion of your personal information, and to opt out of certain uses. Residents of California and other states with consumer privacy laws may have additional rights under those laws. To make a request, email info@wedipllc.com. We will verify your request and respond within the time required by law. We will not discriminate against you for exercising your rights.

9. Children's Privacy

Our Site and Services are intended for businesses and adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will delete it.

10. Third-Party Links

The Site may link to third-party websites. We are not responsible for their content or privacy practices, and we encourage you to read their policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new "Last updated" date.

12. Contact Us

Questions about this Privacy Policy? Contact us:

We Dip LLC
[Business address, City, State ZIP]
Email: info@wedipllc.com